Tain & Joan provides an easy order methods for you.
3 Steps to Order Methods : https://www.tain-joan.com/ordermethods
1.If your order has not been shipped or assigned a tracking number - YES.
2.If your order has been shipped and assigned - NO.
Please contact us for further support if you want to modify your delivery information
*Note : Please kindly notice that your delivery information must be modified and edited via tain-joan.com website. It won't be acceptable to modify your delivery information from your payment platform.
Please find the following conditions about order cancellation :
*Note : Please contact us to cancelled your order as soon as possible within 24 hours.
2. If your order has been shipped by our logistic after checking - NO.
To proceed your 'No Reason' Return. Please kindly review the following steps >> Contact us immediately >> You could launch your return once you received an approval announcement from us >> Login In >> Find your products and click 'Return' >> Fill up your return information and Request your RMA number >> Delivery your products according to"RETURN METHODS" >> Tain-Joan will proceed your return order accordingly.